Reviews

I came here for my top surgery and I had a great experience! Dr. Baltrusch did beautiful work on my chest, and the staff were all very kind and helpful. I felt informed and respected through the entire process. Everyone was also excellent about using they/them and were very considerate as to what terms I preferred. I had about a 6 month wait time from the inital consultation to my surgery day (end of Oct-early April). All in all, I absolutely recommend coming here for gender affirming care.

From start to finish, Dr. O'Brien and the team at Portland Plastic Surgery Group have gone above and beyond to ensure I had a positive experience for my breast reduction surgery. Dr. O'Brien has been my advocate since day one, through all the issues with my insurance she has been on my side and continued to maintain that this was a life-changing surgery I needed. The admin and billing staff have also always been so thoughtful and kind. My chronic pain is GONE! I am the happiest I've been in years, and it couldn't be possible without everyone at this clinic who has helped me on my journey.

I met Dr. Baltrusch after I received the news that I had breast cancer and needed a mastectomy. Dr. Baltrusch went over all the options with me and answered all my questions. I decided to get an implant on the right side and a breast lift on the left. Dr. Baltrusch does beautiful work and I am very pleased with the results. I enjoyed having him as my surgeon and would highly recommend him to anyone. The staff at Portland Plastic Surgery Group is great and using the patient portal makes getting your questions answered in a timely manner.

Dr. O’Brien was fantastic! She made sure everything went well from start to finish. Very happy with results and looking forward to feeling good in my skin again!

I got a tummy tuck after YEARS of struggling to keep my organs inside my abdominal wall! Dr. O’Brian is incredibly talented. I felt cared for through the entire process. I felt seen and heard. I am so thankful for finding her and I think every woman deserves this surgery post childbirth. Do yourself a favor. Call PPSG!

Dr. Zegzula is outstanding. I am in the process of undergoing reconstruction following a bilateral mastectomy and have undergone the first stage. I look like I never even had surgery, with one caveat, I look even better than I did before!  Not only is he an exceptional surgeon, but he is also one of the kindest people I have ever met. I am truly blessed to be in his care. His staff has always been very gracious for which I am also very grateful.

Dr. O’Brien is one of the absolute top plastic surgeons in the Pacific Northwest. She is extremely skilled, brilliant, thorough, thoughtful and caring. I am so grateful for the excellent surgery and care I have received. Her office and support staff is also skilled, supportive and top-notch. I highly recommend Dr. O’Brien and Portland Plastic Surgery!

They took great care of me and answered all of my questions in a very timely manner. My surgery went very smoothly and I love my results!

I had an excellent experience with everyone involved in my care, including office, administrative, and medical staff.  Dr. Zegzula was engaged, listened to my concerns, and answered all of my questions.  I knew exactly what to expect at every step.  My procedure went as planned and I am thrilled with the results.  It could not have gone any better.

The team at PPSG has been heaven sent for me! I’ve been going through a breast reconstruction with them, following a voluntary mastectomy several years ago when my life was upside down. Not only have they been treating me with upmost respect and professionalism, but they chose to fight on my behalf to get this covered by insurance when I was the very first to seek the procedure under these circumstances with them. I would never have been able to access this surgery if they didn’t choose to advocate for me - and I look fantastic!

From the ease of appointment setting, the friendliness of the front office staff and the dedication of the patient coordinator helping navigate insurance to the actual surgery and follow up by his medical staff - I could not be happier or feel like I was in better hands... from the whole team!  Dr. Zegzula is a PERFECTIONIST - and that's exactly what I wanted in a surgeon.  He is honest, yet professionally caring, personable and supportive.  I am 6 weeks post op from surgery and I look and feel amazing!!! I am extremely grateful for the care and skill of Dr. Z and his entire team. I recommend them wholeheartedly!

Such a pleasant experience despite a stressful process of prophylactic breast surgery. So grateful to a kind and talented surgeon and team.

Nothing but wonderful staff. From reception, to the nursing team and Dr. O'Brien. She is brilliant, kind and highly skilled. She listens and seems truly concerned about your concerns. She is also highly honest about expectations. I don't regret a single thing choosing Dr. O'Brien and her staff for my extensive body reconstruction. I met with 3 different surgeons and she was perfect.

I recently had a breast reduction performed by Dr. Zegzula. The care provided prior to, during, and after the procedure so far has been top notch and the entire team seems to legitimately care. I'm incredibly happy with the results of this surgery and recovery has been better than expected. This is truly going to be a life changer for me. Thank you always to Dr. Zegzula and team for everything.

Compassionate and meticulous, important in a plastic surgeon.  Dr. Zegzula was both for me.  Took my case at the middle of my breast cancer reconstruction after my first surgeon retired during covid.  I was very vulnerable and nervous having to trust during a difficult time in recovery.  Thank you for a wonderful result and supportive and professional staff.  Highly recommend

I had a great filler/botox appointment with Colleen. I just moved here form another state, and I was terrified to find someone new to do my lips because I prefer a really natural look. I'm SO glad I went with Colleen! My results are exactly what I was hoping for.

Amazing! I am so thankful for Colleen! I feel great about how I look!

Very welcoming all around an amazing experience 100% would recommend.

I had a breast lift with Dr. O’Brien. I’ve had amazing results and the team was great!

Love everyone here! Would highly recommend!!

Doctor O'Brien was a delight from beginning to end! I'm retired, she customized my surgery from a full on neck lift under anesthesia to performing a local in the office to make it affordable for me! She's an artist! My neck is beautiful! Yesterday was my two wk post op appt. The staff is so warm and lovely you just want to take them home with you! I wouldn't have put this off so long if I'd known about her sooner.

I am forever grateful that I was lucky enough to find my way to Dr. Zegzula. When it came time to make the hard decision to have a preventive mastectomy, I knew I also wanted to have reconstruction. He had been my sister’s surgeon as she moved through reconstruction after a breast cancer diagnosis and she couldn’t speak higher of his care and attention to detail.

Having such a life altering surgery is tough and it’s so important to find a physician who understands the importance of a final result for those who choose reconstruction.

Dr. Zegzula is not only a wonderful human to work with, but a talented surgeon whose attention to detail makes all the difference. I feel and look as close to natural as I possibly could.

The entire staff from reception to surgery scheduling and nursing are fantastic.

I would not hesitate to recommend Dr Zegzula and his team.

From my first exam to recovery and follow-up, the staff were professional, courteous, and respectful. Dr. Zegzula always met me with a smile and held my hand when I needed it. My breast procedure was effortless and I continue to heal right on time. Thank you PPS for giving me the gift I have so longed for!

I could not possibly say enough good things about Dr. Hayes and my experience with him from the consult to surgery and throughout the healing process. He is the best of the best. Equally as smart and talented as he is kind. He made me feel so comfortable through every step. I am so thrilled with my results and my only regret is not doing it sooner. Book the consult! Your future self will thank you.

Thank you to his amazing staff and of course his nurses Brittany and Alicia. They are incredible and will take the best care of you!

I cannot say enough positive things about my experience with Dr. Zegzula and his staff. They all made me feel extremely comfortable right away and took wonderful care of me. And, I am so happy with the surgical result. I highly recommend him and this office!

Extremely professional, genuine caring staff and superb outcome. I am thrilled with my results. Thank you Dr. Zegzula.

Dr. Baltrusch is amazing! I had an abdominoplasty and thigh lift. Throughout the whole process the staff has been very comforting and wonderful every visit. Any time I had a concern it was addressed in a timely manner. I feel lucky to have had such an amazing experience.

BEST DECISION EVER!! One breast was an “H” and the other was an “I” that was until Dr.Zegzula (Dr.Z) took me down to a full C !!! I found out minutes before my surgery that they call him the “Breast Whisper ” and for GOOD DAMN REASON - HE DID AN AMAZING JOB!!! I still look in the mirror in disbelief!!

I was nervous, apprehensive almost talked myself out of the whole procedure but I thought about back pain, bra divots from my bra straps, wearing a bathing suit - THAT FIT PROPERLY!!!! All In the reasons why I know I had to do it !! Recovery was doable, my drains stayed in only over night !! Pain medication only for a few days. I definitely took it slow to make sure I was able to heal properly because I was definitely tender!

I would highly recommend that if you are thinking about it and have the means or way to get it done DO IT!!! Thank you Portland Plastic Surgery Group
( All Staff included).

Dr. Austin Hayes is nothing short of amazing! I am one year post op and throughly happy with my breast augmentation results. The process from consult to post care was well organized, professional and beyond my expectations. I really appreciate him listening to my concerns and questions. Front desk, nursing and OR staff were all wonderful. My pre op nurse was fantastic at explaining the process and helping me prepare for surgery. I appreciate everyone in the office and my experience overall was great. I would highly recommend Dr. Hayes for any cosmetic and reconstructive surgical needs.

Great staff at this center, from the moment you walk in you feel comfortable. The Team work here is Evident. They care, listen, and really do make every second of your procedure one you are glad you went forward on. Do this, do
It for you, but sit back and let them do their very best work to make it happen. Dr Kyle B is the best.

A million times over I would recommend Dr. Hayes and his team. I couldn't have asked for better results and I'm grateful to have had this referral!

Stellar staff: clear communication, quick to answer questions, efficient in scheduling. Dr. Hayes is insanely talented and resourceful. Excellent pre and post op care and my surgeries completed as stated and with every possible advantage to my body. I would never go anywhere else and refer friends when they ask. Ten stars if I could…

I wish I could give Dr. Hayes more than 5 stars for this review. He performed a breast lift with a triple internal bra and the results turned out better than I could have ever imagined. He is a truly amazing surgeon and has such a great bedside manner. He really spent a lot of time with me during my consult to understand all my goals and made me feel very comfortable.

I had a few other consults with other surgeons, but none were able to make me feel as confident in my choice as Dr. Hayes did. I’m nearly 4 months post-op and my scars are minuscule and continue to fade. I highly recommend Dr. Hayes for anyone looking to undergo a breast lift or augmentation. He’s given me a confidence I didn’t know was possible. Thank you Dr. Hayes!!

Both Dr Z and Sydney were the best. Great experience overall from start to finish. I always felt listened to and not persuaded to do more than needed. Would definitely go back to Portland Plastic surgery group again if needed

Dr. shannon obrein is not only a amazing surgeon who gave me everything i could of dreamed of and more. She made me feel so taken care of and heard. I can’t recommend her enough.

Dr. O’Brien was incredible. She was very professional and made me feel so comfortable throughout the whole surgery process. If I ever need another surgery, I will definitely be going back to her.

I had the most incredible experience with Portland Plastic Surgery Group. I came to them for a breast reduction. Not only were the results amazing but the team from the secretaries to Dr. Kyle Baltrusch himself were so welcoming and kind. They made the whole process so easy and eased so many of my worries. If I could give 100 stars I would. You guys rock!

Had exceptional results with Dr. Zegzula! From start to finish, everything was explained very well. I never felt pushed to the side or like I wasn’t an important patient. Very knowledgeable staff and very easy and quick recovery!

Dr. Zegzula is an absolute pro. Truly best in his field. I cannot recommend him and his staff enough, my experience getting a much anticipated and anxiously awaited surgery was smooth, clear, comfortable and flawless. He is kind and very thorough. Five stars - wonderful nurses and assistants too.

After doing extensive research (I’m talking years here) I decided to go with Dr. Austin Hayes for my breast augmentation. I had such a positive experience I don’t even know where to begin. Dr. Hayes is a master at his craft and it shows in his work. Throughout the whole process, from my initial consult to the day of my surgery, he was patient, professional, and went above and beyond to make sure that I was happy with my implant size. I thought I’d be nervous on the day of my procedure but Dr. Hayes has a very calming demeanor and impeccable bedside manner. My surgery was a breeze, and my recovery even more so. I took Tylenol for the first day and that was all I needed. I am beyond happy with my results and so appreciative of Dr. Hayes and his team!

Dr. Kyle Bartrusch did an incredible job putting my body back together after a hefty weight-loss.  I look great and have Dr. Baltrusch and Team to thank.  I'm a VERY happy camper!

Dr. Kyle Baltrusch is an exceptional surgeon. He is technically skilled and helped me make an informed and safe decision about my aesthetic goals and communicated medical jargon into clear, person-centered plans. I feel like I won the lottery with Dr Baltrusch as my plastic surgeon.

I had a breast reduction surgery done by Dr. Baltrusch last February and he was amazing, very respectful and empathetic about having the weight of a heavy chest. My insurance paid for all of it too, highly recommend him and the other staff was awesome as well!

Dr. Hayes is amazing! He is an architect of plastic surgery. I am 2 weeks post op from a lower body lift and lateral thigh lipo. My scar is already looking soooooo good, and my new belly button is so natural and cute. I highly recommend Dr. Hayes. Also Brittany was my nurse and has been helping me through this process. She is so kind and knowledgeable. If I had any worries or concerns, she was there to answer any questions I may have had.

I am four months post surgery and every single step of the process has been simply amazing! Dr. Hayes is so patient, kind and knowledgeable. You can tell he cares about each person he works with and I am so grateful for him and the staff super sweet and his nurse Brittany you are amazing! I pray for the teams protection and their gift for serving patients with a kind and humble heart.I love my results and thank you again Dr. Hayes!!

I had a wonderful experience with Dr. Zegzula and the entire team at Portland Plastic Surgery Group. My results are exactly what I wanted and recovery was much easier than I thought it would be. I was treated with white gloves through every step of the process, from the first consultation through my post-op follow up appointments. I couldn’t recommend this group of medical professionals more highly.

Dr. O'Brien was nothing short of amazing!  Her vast knowledge of skin, facial construction, and even general medicine is vast, indeed.  She answered every single question I had and a few more I didn't yet know I'd have. She is very pleasant and conversational as well (despite being brilliant!).  This was the best $50 I've spent in years, and she have me even more than the allotted hour.  

I just had Breast implants done by Dr. Kyle Baltrusch and I absolutely suggest him. I’m so happy with the results and he is so nice an listens to you about what you want done. I went from an a cup to a full c and I honestly couldn’t be happier with the results. The staff are also very friendly and welcoming.

Dr. Zegzula was professional and personable during appointments and I had complete trust in his abilities leading up to surgery. Recovery and healing was incredibly fast with ideal outcome and minimal scarring. Dr. Zegzula said good health helps with that, but I'm sure his skills and precise work contributed. I'm so glad I chose him as my surgeon! I also cannot speak enough of the great bedside manners, not just from Dr.Z, but the entire staff. I was always greeted by my first name and it felt like the entire staff genuinely enjoyed doing their job. Highly recommended.

As a breast cancer patient, I needed to have the highest confidence in my doctors. It is such an emotional & physical journey, so having the best surgeons was imperative.  Dr Zegzula & Dr Nathalie Johnson (oncology surgeon) otherwise known as the “dream team” came highly recommended from their fellow doctors, nurses, & previous patients. Dr Zegzula took the time to walk me through my options, dry my tears, counsel me with my choice & provided all the information I needed for a healthy recovery.  He is an excellent surgeon and passionate about his work. He wants each patient to have good experience with very happy results. My new “girls” are cancer free & look great. I highly recommend Portland Plastic Surgery, all their staff & Dr Zegzula. You can choose them with confidence.

The best of the best. Dr. Zegzula is the finest surgeon, physician & human being I've had as a doctor, & my standards are sky-high. He is warm, kind, brilliant, principled, accessible & talented. I trust him implicitly & have had nothing but great experiences & superior results. I've been his patient for nearly a decade and could not be lured away. I recommend him & his practice on every level.

So I went in to get my nevus sebaceous removed after a couple of consultations at some other plastic surgeons ,and this place gave me the best quote by far and the nicest surgeons. Dr. Colleen is an amazing doctor!!! I would recommend her to everyone!!!! She is awesome, And does amazing work.!

Simply the best doctor,staff and thoughtfulness throughout the procedure. Highly recommend.

Great nurses. Dr.Zegzula was awesome and the staff as well at Bridgeview surgery center.

Coleen is absolutely knowledgeable, attentive, professional, and deliver what she promises. Highly recommend!

Kind and attentive surgeons and staff.

If I could give them 10 stars I would, from the Initial contact all the way to my surgery they have been so incredibly professional. I knew from my consultation that Dr. Hayes was who I wanted to perform my surgery so much that I didn't even bother booking appointments with other surgeons. He addressed all of my questions and concerns, as well as all of my options to achieve the results I wanted. Leading up to my surgery I was well educated and informed on my procedure this helped the after process go so smoothly. staff is so kind and respectful, they go above and beyond to make you feel comfortable. I cannot say enough good things, don't hesitate to book your consultation, I didn't and I am very happy with my results.

Highly recommend Portland Plastic Surgery Group. From start to finish they have been exceptional. I had a breast reduction that I had put off for years thinking it would be painful, months off work however I was so relieved to hear you only need 1-3 weeks off work, the pain level was a 1 out of 10 . Dr Zegula came highly recommended and he exceeded my expectations. If you are considering this surgery then run do not walk to PPS Group, first class experience.

If I could give them 10 stars I would, from the Initial contact all the way to my surgery they have been so incredibly professional. I knew from my consultation that Dr. Hayes was who I wanted to perform my surgery so much that I didn't even bother booking appointments with other surgeons. He addressed all of my questions and concerns, as well as all of my options to achieve the results I wanted. Leading up to my surgery I was well educated and informed on my procedure this helped the after process go so smoothly. staff is so kind and respectful, they go above and beyond to make you feel comfortable. I cannot say enough good things, don't hesitate to book your consultation, I didn't and I am very happy with my results.

Dr Hayes and his team were absolutely amazing. From start to finish they were warm and caring and super genuine with every step. Dr Hayes is truly an artist when it comes to breasts and has completely transformed mine into perfection. Honestly cannot say enough good things about my whole experience I would recommend them one thousand percent!!

Being a woman who had two different types of left breast cancer, 8 years apart , which received radiation and lost an implant to a massive MRSA infection . I sent my records to one of the leading breast cancer surgeons in the country . After his review, his reply was “This is not a simple problem. The irradiated breast often has problems with implant reconstruction. Now that you have had an infection and the implant removed, the next time is even more dangerous” He thought I might have to go flat … He cautioned me to pick my plastic surgeon wisely with suggestion to go to OHSU or San Francisco .After doing my research I wisely chose Dr. Zegzula of the Portland Plastic Surgery Group. Dr Zegzula’s exam was thorough and thoughtful , also noting I was indeed a high risk patient . He was able to come up with a plan that left me with two beautiful breasts. ! Not only as a patient but as a RN of almost 50 years I have to say Dr Zegzula is one of the finest doctors I have ever met . Also his staff went above and beyond to answer-all my questions and quickly got back to me knowing I was a pt with an very high anxiety level. Dr Zegzula and his staff at Portland Plastic Surgery Group were well worth traveling across the state for !

Portland Plastic Surgery Group is the absolute best. Dr. Hayes has changed my beautiful and amazing wife's life. I'm not sure how to describe how much I appreciate the the way she has been treated by the entire staff. Perfect says it best. Thank you all. To all you husbands out there who love your wife, You can trust Dr. Hayes and his team.

The process from start to finish was quick and very organized. I appreciated Dr.Hayes taking the time to walk me through the process/procedure and make sure my goals were understood. I came in thinking I needed one thing and he took the time to explain it to me in terms I understood. The staff was wonderful in addition. 10/10 recommend them to anyone who asks.

I recently had a triple bra breast lift done with Dr Hayes and I am so happy with the results! I had thought about the idea for years but was always worried about what the scarring would look like or if it would be worth the cost. I absolutely love my results, and would do it again if I had the choice. The scarring is right at the natural fold so the only scar you really see when looking head on is the vertical scar that goes up toward the nipple and it honestly isn’t even that bad. I can now wear strapless bathing suits, tank tops without a bra, I’m not constantly adjusting my bra to keep my boobs in place. Dr Austin and his team were incredible. He even reached out and checked in on me the weekend after my surgery. I was really nervous leading up to the surgery and on the day of but his whole team were so great and answered all of my silly questions. The recovery was super easy too. If you’re thinking about a breast lift- just do it already! And do it with Dr Hayes!

Dr. O’brien and her whole team were incredible. She is amazing at what she does and my results were better than I could’ve imagined! I got exactly what I wanted with Dr. O’Brien! I felt comfortable from the first time I walked in there and at each appointment that I went to. My breast reduction has changed my life, I’m so thankful for this team.

Love love love this place!! My husband and I are thrilled with the results from our treatments. We’re going to our 50th class reunion and feeling so great and young!!

Very good experience. So much care is put into every surgery. Would 100% recommend

Dr. O’Brien was incredible. She was very professional and made me feel so comfortable throughout the whole surgery process. If I ever need another surgery, I will definitely be going back to her.

Amazing! Went for top surgery and couldn't be happier both with the outcome and the business!! Everyone one beyond respectful and sweet! I 1000000% recommend Dr. Baltrusch for any other transmen/mascs getting top in PDX area!!!

I had a wonderful experience. I was a little nervous about changing my appearance, even though it would help with my health. The staff were very understanding and walked me through each step. They answered all of my questions, through the portal, in a timely manner. Dr. Zegzula answered all of my questions and concerns. I appreciate that he took my concerns seriously. I am happy with my results. I can't wait until I am fully healed to see the final results. Thank you for everything Portland Plastic Surgery Group!

I recently had a 360 abdominoplasty and breast reduction at Portland Plastic Surgery Group with Dr Zegzula. To say that I am pleased with my results is a massive understatement. This has been an absolutely life changing experience for me. I have planned for a breast reduction since my mid teens. The tummy tuck was a later in life need, but one that I am so glad I chose to undergo. This was a scary and exciting endeavor for me and my family after 20+ years of anticipation.

From my first consult to my last post op appointment, I felt seen, heard, and cared for. Dr Zegzula and his team prioritized my concerns, desires, and experience above all else. I was so surprised that I left the initial consult feeling validated and better about my body than when I arrived. I had expected the opposite when I imagined a consult with a plastic surgeon. Dr Zegzula was professional, objective, and practiced discretion where necessary. He educated me on my body and set reasonable expectations for what I was to achieve with my outcome. He put me at ease, made sure I had the space to ask questions where necessary, and was a supportive and encouraging partner throughout this journey.

Leading up to the procedure, I felt well informed and prepared. The procedure itself was seamless and comfortable. Post op, the communication and follow-up was above what I expected. I would recommend others to this practice, and am so grateful I found Dr Zegzula. I would be remiss if I didn’t call out his excellent team, especially the nurses and medical assistants (shout out to Beccah - she was AMAZING). I had several questions post op and reached out to the office. They were exceedingly prompt in their follow up and proactively reached out to check on me. While I don’t anticipate needing anymore procedures, I will absolutely return to this practice should the opportunity arise. A huge thanks to the entire team - you’ve changed my life for the better and I’m so grateful. =)